FAQ
Facts, Answers, Qt3.14s
General
- How long does Catbox keep files for?
- Forever. If you don't want your file to stick around until the heat death of the universe, use Litterbox.
- Is NSFW content allowed?
- Yes! Upload your weird hentai, SFM masterpieces, and anything else that gets your rocks off, provided it doesn't go against the below.
- What file types aren't allowed?
- The following file types are currently not allowed: .exe, .scr, .cpl, .doc*, .jar
- Banned Content
- Do not upload: Child pornography, viruses/malware, entire episodes of anime, or full length episodes of TV shows, heavy gore, or sexualized depictions of real minors. I will purge your account/uploads if anything you upload violates these rules. See our Acceptable Use Policy and Terms of Service for more info.
- You cannot use Catbox for commercial services without prior approval. Examples include: a CDN (Content Delivery Network); image host for your business/ecommerce site (embedding hotlinks to Catbox files on your Wordpress site that has ads or monitization); or as source for videos that are streamed on sites other than files.catbox.moe directly. Questions about this? Email me!
- Clarification on the above: this only applies to files that are hotlinked outside of Catbox. If you create art, animations, or otherwise, you are free to distribute your creations via Catbox.
- Should you violate any of the above banned content, your offending files will be deleted, your account (should you have one) banned, and your IP blacklisted.
- But what if I really wanna upload [insert banned content]?
- The file is going to be deleted, and you're going to get banned.
- Are you a pomf.se clone?
- Yes/No. The site is based around pomf's "simple sharing" aspect, but no code comes from pomf.
- Are you (F)(L)OSS?
- no.
- Does Catbox use/support any AI technology, for example model training?
- Catbox does not and will not have any agreements with any generative AI companies.
- Why don't you release your source?
- Because a lot of it is messy and I don't like competition.
- ShareX code?
- Here.
- Why are my .html/.php/.ht* files being served as plain text?
- Throughout the entire month of November 2016 I had a massive amount of phishing pages being uploaded.
- Why can't I upload .gif files bigger than 20 MB?
- GIF format sucks - use webm if you need an animation bigger than 20 MB.
- I'm having issues seeing files on files.catbox.moe/I can't access any files!
- See "Connectivity Issues" below.
- How can I support Catbox?
- Thanks! You can donate with card via the Store!
- How can Catbox run at a deficit of money?
- I'm an adult with a full time job that pays well, and my free income lets me spot the difference.
Connectivity Issues
- Why can't I access Catbox/access files on Catbox (files.catbox.moe)?
- Good question! It turns out certain governments in the world hate freedom of information, don't have net neutrality, don't see online service providers as legally exempt entities, or a combination of the three!
- You will have issues accessing Catbox/files on Catbox if you are connecting from the following countries or providers:
- Australia
- Why? - The Australian government had a heart attack after the Christchurch shooting, and decided that Catbox was a terrorist propaganda spreading website, and has instructed multiple Australian ISPs to implement DNS blocks of Catbox's domains.
- How to resolve? - Changing your DNS servers to a public server (i.e. 8.8.8.8, 76.76.2.0, or 208.67.222.222) or utilizing DoH should mitigate this problem.
- Iran
- Why? - Unknown, but I'm sure you can probably make some pretty accurate guesses.
- How to resolve? - You will need to use a VPN to bypass the IP-level block.
- Afghanistan
- Why? - Unknown, but I'm sure you can probably make some pretty accurate guesses.
- How to resolve? - You will need to use a VPN to bypass the IP-level block.
- Turkey
- Why? - Unknown, but I'm sure you can probably make some pretty accurate guesses. Probably something to do with porn.
- How to resolve? - You will need to use a VPN to bypass the IP-level block.
- Comcast/Comcast Business
- Why? - Comcast Business' "SecurityEdge" hijacking attack intecepts traffic going towards Catbox. Residential customers are blocked by "xFi Advanced Security" I have been unable to determine if this is a DNS level block, or an IP level block.
- How to resolve? - Comcast Residential: Disable the "xFi Advanced Security" hijack on your router. Comcast Business: Disable the "SecurityEdge" hijack on your account. See here.
- Spectrum
- Why? - Spectrum's "SecurityEdge" hijacking attack intercepts DNS requests for Catbox for an unknown reason.
- How to resolve? - Spectrum Residential customers should disable the "SecurityEdge" hijack in their router/account settings, or use a VPN to bypass the hijack.
- Rogers
- Why? - Unknown. It appears to be dynamically filtering web traffic to Catbox.
- How to resolve? - Disable the "Advanced Security" hijack attack in your Rogers settings
- Verizon
- Why? - Unknown. This is a DNS based block, which means Verizon's DNS servers are returning no result for catbox.moe.
- How to resolve? - Changing your DNS servers to a public server (i.e. 8.8.8.8, 76.76.2.0, or 208.67.222.222) or utilizing DoH should mitigate this problem.
- Quad9
- Why? - Quad9 actually pulls an aggregate list of URL blacklists and uses them for their filtered DNS service. Catbox is frequently added to no-name blacklists for various reasons.
- How to resolve? - Use Quad9's alternative DNS server 9.9.9.10, or switch to another public DNS server.
Security
- What information is kept on users?
- Your IP address is stored with your account. You shouldn't think it's private information anyways.
- Why do you need an email address?
- Because it helps if I ever need to contact you. You don't need to put in a real email. I never validate them - you'll just miss out on my love letters!
- Why do you need to keep my IP address?
- For security purposes. IP addresses are kept with accounts in the database, and normal access logs are wiped monthly.
- What happens if my file receives a DMCA claim/removal request?
- If your file is actually copyright infringing, it's going to get deleted. I have the sole discretion of determining that.
- protip for avoiding your file getting reported: don't post the link publicly, like on a forum.
- Does Catbox modify my files in any way?
- No. Your files are a 1-to-1 copy of the file you upload. We do not remove EXIF data, extraneous metadata, or anything else you might have hidden in the image. We also do not compress/resize your images.
If you have any other questions, email me.